Ledger — Start Guide

Why use a Ledger hardware wallet?

A hardware wallet stores the private keys to your cryptocurrencies offline, making them significantly less vulnerable to online attacks, malware, and phishing. Ledger devices combine secure hardware, a trusted operating system, and easy-to-use software to keep your funds under your control. Whether you’re new to crypto or moving assets from an exchange, the Ledger start process helps you initialize your device safely.

What you'll need before you begin

• Your Ledger device (e.g., Ledger Nano S Plus, Ledger Nano X, or Ledger Nano S).
• A computer or mobile device with a USB-C/USB-A or Bluetooth connection (depending on model).
• A reliable internet connection to download Ledger Live (only the app installation requires internet).
• A secure, private place to write down your recovery phrase — never store it digitally or share it.

Step-by-step: Setting up your Ledger device

1. Unbox and verify. Check the packaging and device seal. Genuine Ledger devices arrive sealed and include a recovery sheet. If anything looks tampered with, contact Ledger support before proceeding.
2. Power on and choose “Set up as new device.” Follow the device prompts to create a PIN code. Choose a PIN that’s memorable to you but hard for others to guess. Avoid obvious numbers like birthdays.
3. Write down the recovery phrase. The device will display a 24-word recovery phrase (sometimes 12 words depending on device). Write these words in order on the recovery sheet provided. Do not photograph, scan, or store electronically.
4. Confirm the recovery phrase. Your Ledger will ask you to confirm a subset of words to ensure you've recorded them correctly. This step verifies your backup.
5. Install Ledger Live. Download Ledger Live from ledger.com/start or ledger.com/ledger-live. Install it on your computer or mobile device and follow the onboarding to pair with your device and update firmware if required.
6. Add accounts and install apps. Through Ledger Live, add the crypto accounts you want to manage (Bitcoin, Ethereum, Solana, etc.). Ledger Live installs small companion "apps" on your device for each coin type — these do not expose your private keys.
7. Receive and verify transactions. When you receive crypto, always verify the receiving address on the Ledger device screen — not just on your computer. The device signs and shows the address so you can ensure it wasn’t altered by malware.

Best practices for ongoing security

• Always keep firmware and Ledger Live up to date — updates often include important security patches.
• Use a strong PIN and enable additional device-level protections if available (e.g., passphrase feature for advanced users).
• Never enter your recovery phrase into any app, website, or device other than your Ledger during a verified recovery.
• Avoid unsolicited support requests. Ledger support will never ask for your recovery phrase or PIN.
• Consider additional redundancy: store a duplicate recovery phrase in a separate secure location (safe, bank deposit box), or use metal backup solutions for durability.

Recovering a Ledger wallet

If your Ledger device is lost or stolen, you can restore access to your funds on a new Ledger device (or compatible hardware) using your recovery phrase. During the recovery process, the new device will recreate your private keys from the mnemonic words. This is why keeping the recovery phrase safe is essential.

Using Ledger with decentralized apps (dApps) and exchanges

Ledger works with many wallets and dApps via integrations such as WalletConnect, MetaMask, and the Ledger Live built-in protocols. When connecting to a dApp, the device will prompt you to verify each transaction on-screen. Always double-check the transaction details (amount, recipient address, gas fees) shown on the device before approving.

Common issues and quick fixes

• Device not recognized: Try different USB cables or ports, ensure Ledger Live is up to date, and check that the device is unlocked with the PIN.
• Firmware update failed: Retry the update from Ledger Live. If persistent errors occur, consult official support and follow verified troubleshooting steps.
• Lost recovery phrase: If the recovery phrase is lost and you still have the device, create a new wallet and transfer funds to it immediately, then securely back up the new recovery phrase.

Frequently asked questions

Is Ledger free to use?

Ledger Live is free to download and use. The hardware device is a one-time purchase. Network fees still apply when you send transactions on blockchains.

Can someone steal my crypto if they have my Ledger?

Not without your PIN and/or recovery phrase. Even with physical access, the attacker cannot extract private keys if the device is locked. However, physical theft is still a serious risk — treat the device securely.

What is a passphrase?

A passphrase is an optional extra word or set of words that acts as a 25th word to your recovery phrase. It creates a hidden wallet and is for advanced users who understand the trade-offs and risks.

Ready to begin? Follow the official Ledger onboarding at ledger.com/start. If you ever need help, consult Ledger's support resources and verified guides — never share your recovery phrase with anyone claiming to be support.